Our Care Home in Burgess Hill

At Hilgay Care Home, we are devoted to offering the best service to our residents. Our Care home in Burgess Hill has dedicated carers always on hand to provide the best care possible. Our homely environment makes our residents feel comfortable and at ease, with plenty of activities and social events on offer to keep everyone entertained. We provide excellent nursing care for those who need it, and our team is always on hand to make sure our residents are happy and safe.

elderly woman in a care home being wished happy birthday
Our Care Home in Burgess Hill

Daily Care

We want our residents to feel comfortable and at home. Our team of dedicated staff are on hand 24 hours a day, 7 days a week, to offer support and assistance when needed. Our care team is here to assist with all daily needs and activities, including: bathing, using the bathroom, getting dressed and eating. We understand that every resident is unique and we work to accommodate each individual’s needs and preferences. Laundry services, housekeeping and maintenance go without saying and our catering team are here to provide fresh and delicious food and beverages. Our team is passionate about creating a warm and welcoming home environment for all of our residents. From daily care to social activities, we aim to provide an enjoyable and fulfilling stay for each and every one of our residents.

Qualified and Skilled Carers

The staff at Hilgay Care Home are highly qualified and experienced, and are on duty 24 hours a day to provide the highest level of care possible. We recognise that each resident is unique, and our care plans are tailored to meet their individual needs. Whether you need help with daily activities or require specialist care, we can provide it all under one roof. Residents can be sure that they will always receive the best possible care, even if more specialist treatment is required. Our staff are experts in identifying the need for referral and will work closely with other professionals to ensure that residents receive the highest level of care possible.

Keeping Busy

Alongside the opportunity to meet with and go out with family or members of staff, at Hilgay Care Home, we organise trips in Burgess Hill and beyond! You can rest assured that our staff will ensure that residents are kept safe and entertained on various types of outings.

In Hilgay Care Home, we believe that all residents should be able to participate in activities that they enjoy. Hence, we offer a variety of activities for our residents, including arts and crafts, music, gardening, and more. Our activities are inclusive for all abilities, so everyone can join in the fun! Our activities are run by trained activity leaders, who visit on most days. We are always open to suggestions from our residents to ensure that they are happy and fulfilled during their stay with us.

End of Life

Our staff have successfully completed an extensive programme to improve how we deliver end of life care. Our expertise ensure our residents live and pass with dignity.  Therefore, we work with families and residents to ensure their wishes are fulfilled and their passing comes in their way. We regularly communicate to ensure that residents’ experience is as peaceful and dignified as possible. Making their stay worth while.

Our Values

Our Care Home follows 4 core values. These allow us to dedicate ourselves to providing the best level of care possible and give peace of mind to our residents and families.

Dignity and Expression

What makes Hilgay Care Home a special place to live is our focus on the individual. Regardless of their age, background or condition, we always ensure that our residents are treated with the utmost respect and kindness. We believe that this is essential in order to preserve their dignity and expression – something that is key to their wellbeing.

Therefore, we will always involve you in decisions about your care and continually keep you informed about any developments. Additionally, we ensure that we protect your privacy and make you feel safe at our home. Our residents are our top priority, so ensuring their dignity and ability to express themselves is core to their fulfilment during their time at our Care Home in Burgess Hill.

Personal Touch

Our staff at Hilgay Care Home in Burgess Hill are trained to listen and understand each residents’ individual requirements. We develop bespoke care plans to ensure that each individual’s needs are met, making their stay as comfortable as possible. Our care plans are designed to be person-centred, so that you can choose how you want to live. This means that residents can have a say in the activities and services we provide. Our personal approach allows us to provide a fulfilling and attentive service. We guarantee that our residents are comfortable and happy during their stay with us.

Having Fun

One of the ways we bring light and life into our home is by having a happy and loving atmosphere. Our team puts a lot of effort into creating activities and events that our residents will enjoy. Therefore, we always try to make sure there’s something fun for everyone. Whether it’s watching a movie, participating in arts and crafts, or going on a fun outing. We know that when our residents are happy, they’re able to enjoy life to the fullest. We love to celebrate with parties and invite friends and family from outside of our care home in Burgess Hill. Our residents’ enjoyment is a key element of our success, so we make every effort to ensure everyone that stays with us is happy.

Stimulation and Learning

Regardless of age, we believe that it is never too late to take up a new hobby! Maintaining our residents’ physical and mental well-being is of paramount importance to us. So, we take a flexible approach to the activities we offer. Our Care Home Burgess Hill provides opportunities for exercise and learning in order to encourage healthy brain development. All whilst having fun!

We tailor activities to coincide with the interests of each resident. We make sure that residents can experience new things and keep their minds sharp. Our team also enlist the help of volunteers and family members. If it means that our residents will get a chance to do something they enjoy, we will do our best to provide the best opportunities to do it.

At Hilgay Care Home in Burgess Hill, we are devoted to providing the best possible service to our residents. We work to give peace of mind. We strive to ensure that our service provides a fulfilling and dignified stay to each of our residents.

To learn about our care home in Burgess Hill, explore our website or get in touch today!

Article: Phoenix Marketing