Preserving Dignity in Care Homes

At Hilgay Care Home, we pride ourselves on being one of the best residential care homes in Burgess Hill. At our care home, we’re committed to offering the utmost attentive care to residents. Our proud, welcoming community focuses on preserving dignity in care homes. Each resident is treated with respect, ensuring satisfaction and contentment for both residents and their families.

As one of the best residential care homes in Burgess Hill, Dignity and Respect are some of our core values. However, some people may wonder what this actually means and how we ensure we treat our residents right. This blog will cover 5 key ways in which we provide care that is respectful of residents and maintains their dignity throughout their time with us.

care home residents gathering around listening to music
Preserving Dignity in Care Homes


Whilst it is our job to care for residents and assist them in various parts of life, we are not taking away their freedoms. It is important to allow residents to have the power to choose what they require and want to do. This could be from what they wear, to the food they eat and even down to how their room is decorated. Giving them that control allows them to feel independent and in turn, more dignified.

At Hilgay Care Home, we remain to create bespoke care plans to ensure the satisfaction of our residents and their families. Those involved are encouraged to choose features of care that they deem necessary and helpful to them. Whether it is in regards to nutrition, care, or even activities, residents and families have the freedom to decide how much care and assistance they require. Furthermore, as we provide both residential and respite care, people can choose how long they wish to stay with us.


We understand that everyone has different needs and preferences, which is why we take the time to get to know all of our residents. This allows us to provide better care as we are aware of their likes, dislikes, and how they wish to be communicated with.

Respectful communication is vital in providing dignity through care as it ensures that residents feel heard and valued. Furthermore, it also allows staff to develop trusting relationships with those in their care.

At Hilgay Care Home, we pride ourselves on open and honest communication with both our residents and their families. We understand that some people may feel awkward or embarrassed discussing certain topics, which is why we promise to approach every conversation with sensitivity and respect. We remain in open communication with residents, families and other healthcare professionals to ensure that each resident gets the care they deserve, We are always looking to improve our care, so communication is encouraged throughout. Furthermore, communication allows us to empower our staff and ensures that they feel valued and respected, therefore allowing them to provide the best possible care and voice their professional opinions without the risk of being undermined. We believe that communication is a crucial aspect of providing high-quality care.


Everyone has a right to privacy, and this should be respected at all times. This means that staff should knock before entering a room and not discuss confidential information in public areas. Furthermore, residents should be allowed to dress and bathe in private if they so wish. We understand that some residents may feel embarrassed or self-conscious about their appearance, which is why we always approach these situations with sensitivity. Our staff are trained to assist respectfully whilst also maintaining the privacy of our residents.

At Hilgay Care Home, we believe that everyone deserves to have their privacy respected. We make sure to provide adequate assistance to those who require it whilst also maintaining their dignity and independence. When dealing with vulnerable people, it is of paramount importance that we preserve our residents’ dignity through privacy. We keep all of our information confidential and only share important details when necessary. Our residents are part of our family and we pride ourselves in providing dignified and personal care that respects the privacy of all involved.


Independence is a fundamental part of human dignity, and everyone should be allowed to maintain as much independence as possible. This means that residents should be encouraged to do as much for themselves as they can and not be treated like children. Ageing is a frustrating process, with many of us rejecting the idea of sacrificing independence. So, it is important to respect each individual’s wishes and allow them as much independence as possible.

At Hilgay Care Home, we provide bespoke care plans that are designed to promote independence, we believe this is what makes us one of the best residential care homes in Burgess Hill. Our staff are trained to encourage our residents to do as much for themselves as possible. All whilst still providing the necessary assistance. Hilgay becomes our residents’ home, so it is important that they feel comfortable within it. One way in doing this is by providing them with as much independence as possible. Obviously, everyone is different and has different requirements. So, our bespoke care plans ensures that each resident is as comfortable as possible.


Socialisation is a key part of maintaining human dignity. We are social creatures by nature, and we must interact with others regularly. This means that residents should be encouraged to participate in activities. Socialisation can help to reduce feelings of isolation and loneliness, two of the main causes of poor mental health. It also provides opportunities for residents to make new friends and rekindle old ones.

As one of the best residential care homes in Burgess Hill, we provide a wide range of activities for our residents to enjoy. These include excursions, arts and crafts, exercise classes, gardening, cooking and much more. We also have regular events such as tea parties. We believe that activities and events are a great way to promote socialisation.

As mentioned prior, Hilgay is our residents’ home, so it is important for each person to feel comfortable. Therefore, socialising and making friends is a great way to help residents feel settled and contribute to the community we are so proud of. Furthermore, staying in contact with friends and family is a great way to socialise. We welcome regular visits from loved ones. We understand the importance of socialising with those closest to you and how it combats loneliness and depression. Everyone has different needs, so we ensure that each resident can socialise as much, or as little as they wish.

Contact Us

At Hilgay Care Home, we are proud to be one of the best residential care homes in Burgess Hill. We are dedicated to providing dignified and attentive care to our residents, regardless of their requirements. If you would like to learn more about what we offer and why we are one of the best residential care homes in Burgess Hill, explore our website or contact us today on 01444 244756 or

Article: Phoenix Marketing