CQC Care Home: Hilgay Care Home is thrilled to announce that we have been awarded a well-deserved “Good” rating following a recent rigorous inspection by the Care Quality Commission (CQC). This significant achievement marks an important milestone for Hilgay Care Home, and we are absolutely delighted with the outcome.
What Does a ‘Good’ CQC Rating Mean?
A “Good” rating from the Care Quality Commission (CQC) signifies that the care service is performing well and meeting the CQC Care Home regulatory expectations. For a care home, a “Good” rating indicates that the service is delivering quality care, adhering to national standards, and excelling in areas such as person-centred care, dignity, respect, and responsiveness to people’s needs.
To achieve a “Good” CQC Care Home rating, a service must demonstrate that it provides care tailored to the individual’s needs and preferences while treating them with compassion, kindness, dignity, and respect.
The CQC uses a set of key questions in their assessments to determine the overall rating of the service. These questions evaluate whether the service is safe, effective, caring, responsive, and well-led. We are overjoyed to have achieved “Good” in all five of these areas, which is a great testament to the dedication and hard work of the Hilgay Care Home team.
Our Goal at Hilgay Care Home – CQC Care Home
It is our aim to work together to enable people who use the service to have the highest possible quality of life, in a safe environment where support is provided with dignity and respect. By listening to our residents and understanding what matters most to them, we deliver exceptional person-centred care and support.
We will respect and uphold privacy, dignity, and independence as far as possible, irrespective of the person’s physical or mental infirmity.
There are a wide range of activities that residents may enjoy if they so wish. These include sing-along sessions, quizzes, arts & crafts and film afternoons. Hilgay is an animal-friendly home. Outings to the shops and trips out can also be organised. Free wi-fi and I-pad like tablets are provided for residents’ use.
Highlights in residents’ lives are celebrated, such as birthdays and wedding anniversaries, as well as seasonal festivities. Families and friends are welcome to attend all our events.
Further Information
To read the full CQC Care Home inspection report for Hilgay Care Home, please visit https://www.cqc.org.uk/location/1-2080524991
Contact us today to find out more about the services we offer and how we can help you or your loved one enjoy a high standard of care.
Info@hilgaycarehome.co.za | 01444 244756
Keymer Road, Burgess Hill, RH15 0AL
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