What Makes a Good Care Home Carer?

When looking for care homes, it can be incredibly daunting. Whilst the home itself and facilities are important, we believe that care home carers are the greatest determinant of the level of care. Therefore, in today’s article, we are discussing what makes a good care home carer, and how it effects the residents’ experience.

We are extremely proud of our care home staff and believe that they are our greatest attribute. Whether a resident requires assistance with washing and changing, or just someone to talk to, they are happy and willing to provide.

care home carers smiling
What Makes a Good Carer?

Passion for Caring

A good care home carer is passionate about the care they provide and the needs of the people they care for. They take their job seriously and strive to provide the best possible care for their residents. They are patient, kind, and compassionate, and truly care about the well-being of those in their care.

A passionate care home carer is always willing to learn. They know that the care they provide can always be improved and are always looking for ways to improve their skills. They listen to feedback and take it on board to continuously improve their caregiving abilities.

A carer who is passionate about their job will also be an excellent team player. They understand that working together with other carers, nurses, and doctors is essential for providing the best possible care. They work well with others and are always willing to lend a helping hand.

We believe that motivated and passionate staff ensure that the level of care being provided is as high as possible. This benefits residents because they receive care from people who truly care about them and their needs. As we provide around the clock care, it is important that our staff always remain motivated. Hence, this ensures that the level of care remains high, and our residents receive the care they deserve.

Empathy & Patience

A good carer has empathy and the ability to put themselves in the shoes of the people they care for. They understand the needs and feelings of the people they care for and are patient in meeting those needs. They are also sensitive to the individual needs of each person they care for.

A care home carer deals with residents with various needs. Therefore, we must understand the feelings and demands of each individual. A good care home carer must have the ability to understand the requirements and opinions of each resident to ensure the level of care being provided is of a high level.

This is a very important quality for carers as it allows them to care for the residents in a way that meets their needs, without feeling rushed or under pressure. Hilgay care home becomes our residents’ homes. Therefore, it is vital that they feel comfortable and dignified during their stay. A good care home carer ensures this by being patient and empathetic, understanding why some residents find certain tasks difficult. This patience ensures that residents are happy and comfortable and enhances their relationships with carers. Therefore, their stay becomes more fulfilling.


A carer must be positive in order to provide the best care possible. It is essential that they are able to make the person they are caring for feel good about themselves and their situation. They will encourage the people they care for to do A carer must also be supportive. They will be there to help the person they are caring for with anything they need, whether that is helping them to live as independently as possible or making sure their mental health and wellbeing is taken care of. Positivity is infectious, a good care home carer that radiates positivity will transfer that to the residents themselves.

Additionally, teamwork and positivity is beneficial among other care home carers. Being positive is not always easy, especially when dealing with difficult situations. However, it is important that carers can remain positive in order to provide the best care possible. a care home carer remains positive and encourages other carers to do so. At Hilgay Care Home, we are a family and encourage each other. We believe that this only enhances the level of care we provide. Therefore, this ensures that our residents remain happy as our whole team provide the best possible care.

Respectful of Choices

Being a carer at a care home involves having respect for the choices of those in your care. This includes things like what they want to eat, what activities they want to do and how they want to spend their day. It is important to listen to what they say and take their wishes into account.

Importantly, a resident is staying with us to receive the care they want. We provide a wide range of services and empower our residents and families by creating bespoke care plans. This includes services such as end of life care, all the way to activities. Therefore, a care home carer must respect the choices of residents and families, even if they do not necessarily agree. This ensures that residents remain content and dignified during their stay.

Honesty & Accountability

A care home carer must be honest in everything they do. This includes being truthful about their qualifications, experience and abilities. They must also be accountable for their actions and be able to take responsibility for their own mistakes. We believe that this is an invaluable feature of a care home carer. It is incredibly important because it builds trust between carers and those they care for. As a result, we can ensure the level of care being provided is suitable and fulfilling for residents. Open communication with families and residents ensures that everyone is involved on the care and aware of how it is benefitting their loved ones.

Contact Us

If you believe that you have these qualities, then click here. We would love to welcome you to the Hilgay family!

If you are searching for a care home for you or a loved one, then Hilgay Care Home could be for you. We are incredibly proud of our care staff and believe they really make Hilgay so great. To learn more about our services, or to book a visit, contact our friendly team today on 01444 244756 or info@hilgaycarehome.co.uk. We will be happy to answer and questions you may have to help your decision.

Article: Phoenix Marketing