Hilgay Care Home Celebrates Prestigious 5-Star Food Hygiene Rating Following Major Kitchen Transformation

At Hilgay Care Home in Burgess Hill, we believe that exceptional care begins with creating a safe, comfortable and welcoming environment for every resident. That is why we are delighted to announce that Hilgay Care Home has officially been awarded a 5-Star Food Hygiene Rating, the highest possible standard awarded under the Food Hygiene Rating Scheme.

This fantastic achievement reflects the hard work, dedication and commitment of our entire team, especially our kitchen and hospitality staff, who work tirelessly every day to provide residents with nutritious, delicious and safely prepared meals.

A Major Investment in Our Residents’ Dining Experience

This exciting recognition comes shortly after we completed a significant investment in a fully refurbished kitchen and food preparation area.

The renovation project has transformed the heart of our home with:

– Brand-new commercial kitchen appliances
– Modern workspaces designed for efficiency and safety
– New refrigeration and white goods
– Upgraded electrics
– New flooring throughout the kitchen area
– A new air conditioning unit for improved comfort and food preparation conditions

The kitchen refurbishment has not only modernised the space but has also enhanced the quality, consistency and safety of the meals we provide to our residents every single day.

Good food is an incredibly important part of life within a care home. At Hilgay, mealtimes are about far more than nutrition, they are social occasions that bring people together, create enjoyment and support wellbeing. Receiving a 5-Star Food Hygiene Rating demonstrates our unwavering commitment to maintaining the highest standards in everything we do.

Continuous Improvements Across Hilgay Care Home

The kitchen transformation is just one part of a much wider programme of investment and improvement that has taken place across Hilgay Care Home over the past year.

Throughout the past year, we have continued to enhance both our facilities and resident experience with a wide range of upgrades and refurbishments, including:

Recent Improvements at Hilgay Care Home

– Installation of a new cylinder on the first floor next to Room 21
– Lounge ceiling fully reskimmed and refreshed
– New WiFi installed throughout the home to improve connectivity for residents, staff and visitors
– Complete refurbishment of the kitchen including new flooring and electrics
– Basement fully refurbished with three new freezers installed
– Coffee lounge refurbished and redecorated
– New chairs added to both the main lounge and coffee lounge
– New flooring installed in Rooms 23, 25 and 28
– Bedrooms including Rooms 23 and 28 redecorated and refreshed
– New curtain poles and curtains added to multiple resident rooms
– New air conditioning unit installed within the kitchen
– General clearance and organisation improvements throughout the home
– Achievement of ISO 9001, ISO 14001 and ISO 45001 accreditations, demonstrating improvements to management systems, environmental standards and workplace safety
– Refurbishment of the ground floor corridor

These ongoing investments reflect our long-term commitment to creating a high-quality living environment where residents feel comfortable, valued and truly at home.

Creating Memorable Experiences Every Day

While facilities and improvements are important, what truly makes Hilgay Care Home special is the care, compassion and dedication shown by our team every day.

We are incredibly proud to receive such wonderful feedback from residents and their families, including this recent 5-star review:

“My mother-in-law is so happy there especially when there are special occasions or dates in the year. The staff go over and above their duty to make sure the days are memorable, fun and full of joy for both visitors and residents. Their care and personal touches are excellent.” – Daughter-in-law of Resident.

Feedback like this means the world to our team because it highlights what matters most, ensuring every resident feels happy, supported and part of a caring community.

A Home Focused on Quality, Comfort and Care

At Hilgay Care Home, we continually strive to improve every aspect of daily life for our residents. From investing in our facilities and maintaining exceptional food hygiene standards to creating meaningful experiences and delivering compassionate care, our focus is always on providing the very best environment possible.

Being awarded a 5-Star Food Hygiene Rating is a significant milestone for our home and a testament to the dedication of everyone involved.

Book a Visit to Hilgay Care Home

If you are looking for a welcoming, caring and continuously improving care home in Burgess Hill for yourself or a loved one, we would be delighted to welcome you for a visit.

Come and experience firsthand the warm atmosphere, dedicated care team, beautifully enhanced facilities and exceptional hospitality that make Hilgay Care Home such a special place to live.